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Today I would like to show the practical example of Contact Center integration from the IT view.
Vasiliy Tokarchuk
Call CenterIntegration

CRM and Contact Center integration. A view from inside

15.02.2019by Administrator
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Call Center

The role of CRM-system in outbound

14.02.2019by Administrator
The advantage of outbound system in Predicative and Preview modes is quite obvious, but perfection is still beyond the reach… Any outbound campaign can be theoretically divided into three stages: plan and preparation direct campaign implementation result...
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